Wildlife Rehabilitation MD Help

How to Update a User’s Account Information

There will be times when you will need to update a current user’s email address, alter a permission level, change a password, or delete a user from the account.

Note: Only those with Super Admin access can update their users account information.

Step 1. Screen Shot settings icon

Click on the Settings icon (the blue gear) located in the top right corner of your screen. This will bring up your account information.

Step 2. Screen Shot users and staff

On the navigation bar on the left of your screen, under Account click the Users & Staff link.  You will now be able to view a listing of all the users on your account.
Note:  If your account is new, you may only see one user.

Step 3.

You can now complete any desired updates and changes to your account including:

  • Deleting a user:
    • Click the red trash can icon located next to the user you would like to delete from your account. This user will be deleted immediately and you do not need to complete any additional steps.
  • Updating a users E-Mail, Name, or Role:
    • Click on the user’s email address to make changes/updates by opening the Update User box.
    • You can now change any desired user information.
  • Changing a users Password
    • Click on the user’s email address to make changes/updates by opening the Update User box.
    • Update the Password field as well as the Confirm Password field.
      • Remember to be creative!   This password is what separates your data from the outside world.  For added security, use a password that you don’t use anywhere else and change your password on occasion.
      • Passwords must have a minimum of:Screen Shot update user
        • 6 characters
        • 1 lower case character
        • 1 upper case character
        • 1 digit

Step 4.

Click on the Update User button at the bottom of the page to save your changes.